6
Troubleshooting(FAQ)
11-10
SHR-4080P USER’S MANUAL
11-9
1. The system power is dead and LED in front of the system does not operate at all.
- Please check the power connection.
- Check the power voltage.
- If all your efforts like above end up with nothing, check or exchange the power
supply.
2. Video data remains in the system but some channels displays no video data but
turns all blue.
- Check the image of the camera connected to the system. Improper input of cam-
era input may cause this symptom.
- Check the camera power supply.
- Sometimes, you see this symptom when the video data is connected with multi-
systems and the video signal from the video data distributor in use feels weak. If
it’s the case, you shall connect the camera images with SHR-4080P DVR directly
to check or improve such a symptom.
3. The REC button in front has no effect on turning on REC LED or recording process.
- Please check the HDD space.
- Please check the Record Mode setup in MENU. It should be Off.
4. All the front LEDs are in operation but the monitor remains black.
- Video out may come out differently with the connected monitor. In short, Video
Out is set to Composite Output but connected to VGA Input Monitor or vice
versa. Then, keep pressing both the "MODE" button and the "0" button on the
left for 5 seconds until LED lights on in the order of 1❖2❖3❖4❖5 to change the
Video Out output mode.
5. The front LED blinks and the logo screen repeatedly appears.
- This symptom may be resulted from failure of HDD connection inside SHR-
4080P DVR. Take off the cover and check HDD connection status. If HDD con-
nection has no problem, please consult with the shop where you bought SHR-
4080P DVR.
6. You cannot enter MENU by forgotten password.
- If you forget the password, you shall reset SHR-4080P DVR to the values set at
the factory. Keep pressing both the "MODE" button and the "5" button on the left
for 5 seconds until LED lights on in the order of 1❖2❖3❖4❖5. The password
default is "4321".
7. The channel button does not operate in Live.
- If the current screen is Event Monitoring, the channel button does not operate.
Then, press the Alarm button to terminate the current screen and select a chan-
nel.
8. The cursor cannot reach Start during Calendar Search.
- Please check both the channel and the date for play are left checked. Both shall
be checked for play with Start. The cursor cannot reach the unrecorded date.
9. Alarm, once issued, keeps being issued though you press the front Alarm button
for cancellation.
- Press the front Menu button to cancel Alarm as follows.
1) To cancel Event Monitoring Screen : Monitoring❖ Event Monitoring Duration
Off
2) To cancel Buzzer : Event Record❖ Alarm (Motion Detection/Video Loss)❖
Alarm-Out.
3) To cancel Event : Event Record❖ Alarm (Motion Detection/Video Loss)❖
State Off.
10. Pressing the PTZ button in Live receives no response.
- Check the Protocol and other setup values through Menu❖ Camera❖ PTZ
Device match with the PTZ camera.
11. When you connect several IEEE1394 armored HDDs to SHR-4080P DVR through
Menu, SHR-4080P DVR cannot recognize all the HDDs.
- It requires time to recognize several armored HDDs. Please try again in a few
minutes. If retrial makes no improvement, HDD could be abnormal. Please
exchange the HDD.
12. You cannot connect to SHR-4080P DVR through Smart View.
- Check if 3 Smart Viewer users are in connection with SHR-4080P DVR. SHR-
4080P DVR allows no more than 3 users’ connection with Smart Viewer at a
time.
- Check the Network setup of SHR-4080P DVR.
- Check Network cable connection.
13. Smart Viewer in operation is disconnected.
- If you change time, network setup, HDD format, Default Setup, or HDD attach-
ment or detachment for SHR-4080P DVR, the current Smart Viewer will be auto-
matically disconnected.
- Check network connection. Smart Viewer, if disconnected from Network, will try
reconnection up to 5 times. If it remains unconnected after 5 time trial, it will
automatically give up connection.
14. The Audio icon of Smart Viewer is left inactivated in the Live mode. Setting Audio
to On in the Camera menu of SHR-4080P DVR will make no difference.
- If your PC has no Audio driver or has some problem with Audio play of an Audio
driver, the Audio icon will be inactivated. Please check Audio driver installation
status.
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