OfficeSuite® OfficeSuite Mobile Softphone v 3.4 User Guide (Android® Edition)
10 From the Contact List If you want to go back to the first call, tap the Phone tab. Place the current call on hold first, if desired. T
11 3.5 Handling Established Calls Handling Two OfficeSuite Mobile Softphone v 3.4 Calls The live call always appears at the top.
12 3.6 Unattended (Basic) Transfer You can transfer the current OfficeSuite Mobile Softphone v 3.4 call to a second person without first talking
13 3.7 Attended Transfer You can speak to the second person first then transfer the first person to them. It does not matter which call is li
14 3.9 Call Log Tap the Call Log tab. Tap to call this person. Answered incoming call Missed incoming call Outgoing call
15 Adding a Contact from the Call Log Quick-tap or long-tap. The quick-tap screen. The long-tap menu. Tap the desired i
16 Broadview Networks 3.10 Accessing Voicemail Incoming calls go to voicemail if: • OfficeSuite Mobile Softphone v 3.4 is not running. •
17 Broadview Networks 4.1 Account Settings All the information for the fields on this screen must be supplied by your VoIP service provider
18 Broadview Networks Keep Wi-Fi radio awake Controls whether the Wi-Fi radio stays on when the screen goes dark (phone gets auto locked). • On
19 Broadview Networks 4.3 Advanced Settings When you changed an advanced setting, you may be prompted to apply the changes. In order to appl
2 Google®, Nexus One®, and Android® are trademarks of Google Inc. DROID® is a trademark of Lucasfilm Ltd. and its related companies. HTC EVO® and H
20 Broadview Networks B Glossary Android icon The Android Menu icon, Back icon, Home icon and Search icon are icons (buttons) that are part of
21 Broadview Networks
3 1 About OfficeSuite® Smart Extension OfficeSuite® Mobile Softphone v 3.4 is an application for the Android® phone. With OfficeSuite®
4 Your device must run on Android® V2.1 or later. Accessories The following accessories are supported: • Headset with microphone: OfficeSuite® M
5 2 Configuring OfficeSuite® Smart Extension We strongly recommend that you perform your initial setup from within a “known” network and not in a
6 3 Making Phone Calls 3.1 Interaction between OfficeSuite® Mobile Softphone v 3.4 and Native Phone Contacts • OfficeSuite Mobile Softphone v 3.
7 3.2 Placing an OfficeSuite® Mobile Softphone v 3.4 Call You can place a OfficeSuite Mobile Softphone v 3.4 call unless you are already on a na
8 3.3 Handling Incoming Calls If you are on a native call or already on two OfficeSuite Mobile Softphone v 3.4 calls, the incoming call d
9 3.4 Placing a Second OfficeSuite® Mobile Softphone v 3.4 Call When you are already on one OfficeSuite Mobile Softphone v 3.4 call, you can place
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