Release 2.3March 2007
GETTING STARTEDInstalling Mobile Connect16 Bell Confidential & Proprietary March 20078 Click the Install button.The Installing Mobile Connect scr
. . . . .GETTING STARTEDSetting Up Mobile ConnectMarch 2007 Bell Confidential & Proprietary 79 Click the Finish button.Note: If you do not want
GETTING STARTEDSetting Up Mobile Connect18 Bell Confidential & Proprietary March 2007I NCOMPATIBLE APPLICATION WARNINGIf you have other applicati
. . . . .GETTING STARTEDSetting Up Mobile ConnectMarch 2007 Bell Confidential & Proprietary 92 Click the Next button.The Windows XP Wi-Fi Profil
GETTING STARTEDSetting Up Mobile Connect110 Bell Confidential & Proprietary March 2007D EVICE SELECTION WIZARD The Device Selection Wizard launch
. . . . .GETTING STARTEDNavigating the Main ScreenMarch 2007 Bell Confidential & Proprietary 114 Click the Next button and follow the prompts on
GETTING STARTEDNavigating the Menus112 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .GETTING STARTEDUsing the System Tray IconMarch 2007 Bell Confidential & Proprietary 13. . . . . . . . . . . . . . . . . . . . . . . . .
GETTING STARTEDExiting from Mobile Connect114 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
March 2007 Bell Confidential & Proprietary 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .MANAGING YOUR NETW
March 2007 Bell Confidential & Proprietary Copyright © 2007 Bell, Inc.All rights reserved.The information in this document is subject to change w
MANAGING YOUR NETWORK CONNECTIONCustomizing a New Network Connection216 Bell Confidential & Proprietary March 2007Note: Smart Card authentication
. . . . .MANAGING YOUR NETWORK CONNECTIONCustomizing a New Network ConnectionMarch 2007 Bell Confidential & Proprietary 171 On the New Network C
MANAGING YOUR NETWORK CONNECTIONCustomizing a New Network Connection218 Bell Confidential & Proprietary March 2007If you select the “Launch this
. . . . .MANAGING YOUR NETWORK CONNECTIONCustomizing a New Network ConnectionMarch 2007 Bell Confidential & Proprietary 194 Enter the applicatio
MANAGING YOUR NETWORK CONNECTIONFinding a Hotspot220 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .MANAGING YOUR NETWORK CONNECTIONFinding a HotspotMarch 2007 Bell Confidential & Proprietary 21You can search for hotspots using any com
MANAGING YOUR NETWORK CONNECTIONFinding a Hotspot222 Bell Confidential & Proprietary March 2007When new Hotspot Directory updates are available,
. . . . .MANAGING YOUR NETWORK CONNECTIONViewing the Network Connection DetailsMarch 2007 Bell Confidential & Proprietary 23. . . . . . . . . .
MANAGING YOUR NETWORK CONNECTIONViewing the Network Connection Details224 Bell Confidential & Proprietary March 2007The information on these scre
. . . . .MANAGING YOUR NETWORK CONNECTIONViewing Your Connection HistoryMarch 2007 Bell Confidential & Proprietary 25. . . . . . . . . . . . . .
v Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CONTENTS1 Getting St
MANAGING YOUR NETWORK CONNECTIONViewing Your Connection History226 Bell Confidential & Proprietary March 2007The data displayed in the Event Log
March 2007 Bell Confidential & Proprietary 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CONFIGURING A CELL
CONFIGURING A CELLULAR DEVICESetting Up a Bluetooth Device328 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . .
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a Bluetooth DeviceMarch 2007 Bell Confidential & Proprietary 294 Click the Next button.The Hand
CONFIGURING A CELLULAR DEVICESetting Up a Bluetooth Device330 Bell Confidential & Proprietary March 20076 On your handset, enable Bluetooth as di
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a Bluetooth DeviceMarch 2007 Bell Confidential & Proprietary 3110 Click the Next button.The Add
CONFIGURING A CELLULAR DEVICESetting Up a Bluetooth Device332 Bell Confidential & Proprietary March 200712 Select a passkey option, enter a passk
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a Tethered DeviceMarch 2007 Bell Confidential & Proprietary 33. . . . . . . . . . . . . . . . .
CONFIGURING A CELLULAR DEVICESetting Up a Tethered Device334 Bell Confidential & Proprietary March 20074 Click the Next button.The Handset Connec
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a Tethered DeviceMarch 2007 Bell Confidential & Proprietary 356 Connect your handset to the lap
March 2007 Bell Confidential & Proprietary viUpdating the Hotspot Directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONFIGURING A CELLULAR DEVICESetting Up a Tethered Device336 Bell Confidential & Proprietary March 2007The Completing the Found New Hardware Wiza
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a PC CardMarch 2007 Bell Confidential & Proprietary 37. . . . . . . . . . . . . . . . . . . . .
CONFIGURING A CELLULAR DEVICESetting Up a PC Card338 Bell Confidential & Proprietary March 20075 Select No, and then click the Next button.A scre
. . . . .CONFIGURING A CELLULAR DEVICESetting Up a PC CardMarch 2007 Bell Confidential & Proprietary 39The Pre-install INF files screen appears.
CONFIGURING A CELLULAR DEVICESetting Up a PC Card340 Bell Confidential & Proprietary March 20079 Insert the PC card.Once the PC card is inserted,
. . . . .CONFIGURING A CELLULAR DEVICEActivating Your PC CardMarch 2007 Bell Confidential & Proprietary 41. . . . . . . . . . . . . . . . . . .
CONFIGURING A CELLULAR DEVICESwapping PC Cards342 Bell Confidential & Proprietary March 20075 Click the Finish button.. . . . . . . . . . . . . .
March 2007 Bell Confidential & Proprietary 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CONFIGURING A PROF
CONFIGURING A PROFILE444 Bell Confidential & Proprietary March 2007If you select a Wi-Fi profile and click the Edit button, the Wi-Fi Connection
. . . . .CONFIGURING A PROFILEAdding a New Wi-Fi NetworkMarch 2007 Bell Confidential & Proprietary 45This chapter helps you complete the followi
March 2007 Bell Confidential & Proprietary 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GETTING STARTED1Thi
CONFIGURING A PROFILESpecifying When to Connect to a Network446 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . .
. . . . .CONFIGURING A PROFILESpecifying a Wi-Fi Security KeyMarch 2007 Bell Confidential & Proprietary 474 If needed, select the check box that
CONFIGURING A PROFILESpecifying a Wi-Fi Security Key448 Bell Confidential & Proprietary March 20072 Select WEP or WPA and enter the security key.
. . . . .CONFIGURING A PROFILEChanging Your Wi-Fi Username and PasswordMarch 2007 Bell Confidential & Proprietary 49. . . . . . . . . . . . . .
CONFIGURING A PROFILELaunching a VPN Connection450 Bell Confidential & Proprietary March 2007• EAP-SIM Over HTTP - EAP-SIM is an authentication m
. . . . .CONFIGURING A PROFILELaunching an ApplicationMarch 2007 Bell Confidential & Proprietary 51• Launch this VPN - The pull-down menu displa
CONFIGURING A PROFILESetting Up a Cellular Connection452 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . .
March 2007 Bell Confidential & Proprietary 53. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CONFIGURING THE SY
CONFIGURING THE SYSTEM PREFERENCESEnabling or Disabling a Wi-Fi Adapter554 Bell Confidential & Proprietary March 20072 Select a default Wi-Fi ada
. . . . .CONFIGURING THE SYSTEM PREFERENCESPrescanning for Non-Broadcast (Hidden) NetworksMarch 2007 Bell Confidential & Proprietary 55. . . . .
GETTING STARTEDSystem Requirements12 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONFIGURING THE SYSTEM PREFERENCESViewing the Default Cellular Modem556 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . .
. . . . .CONFIGURING THE SYSTEM PREFERENCESUpdating the Hotspot DirectoryMarch 2007 Bell Confidential & Proprietary 57. . . . . . . . . . . . .
CONFIGURING THE SYSTEM PREFERENCESUpdating the Mobile Connect Software558 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . .
. . . . .CONFIGURING THE SYSTEM PREFERENCESStarting Automatically at Windows StartupMarch 2007 Bell Confidential & Proprietary 59. . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .CONFIGURING THE SYSTEM PREFERENCESHandling Incompatible ApplicationsMarch 2007 Bell Confidential & Proprietary 61. . . . . . . . . . .
CONFIGURING THE SYSTEM PREFERENCESHandling Incompatible Applications562 Bell Confidential & Proprietary March 2007
March 2007 Bell Confidential & Proprietary 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .SENDING A TEXT MES
SENDING A TEXT MESSAGEManaging the SMS Phone Book664 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . .SENDING A TEXT MESSAGESending a New MessageMarch 2007 Bell Confidential & Proprietary 65. . . . . . . . . . . . . . . . . . . . . . . .
. . . . .GETTING STARTEDInstalling Mobile ConnectMarch 2007 Bell Confidential & Proprietary 33 Select English (United States), and then click th
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
March 2007 Bell Confidential & Proprietary 67. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .CUSTOMIZING MOBILE
CUSTOMIZING MOBILE CONNECT768 Bell Confidential & Proprietary March 2007
March 2007 Bell Confidential & Proprietary 69. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USING THE SUPPORT
USING THE SUPPORT ASSISTANTLaunching the Support Assistant870 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . .
. . . . .USING THE SUPPORT ASSISTANTSelecting Log Files with the WizardMarch 2007 Bell Confidential & Proprietary 71Note: If you clear the check
USING THE SUPPORT ASSISTANTSelecting Log Files with the Wizard872 Bell Confidential & Proprietary March 2007A screen appears displaying the backu
. . . . .USING THE SUPPORT ASSISTANTSelecting Log Files with the WizardMarch 2007 Bell Confidential & Proprietary 735 Select the crash dump file
USING THE SUPPORT ASSISTANTSelecting Log Files from the Advanced Screen874 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . .
. . . . .USING THE SUPPORT ASSISTANTSetting the Application Trace LevelMarch 2007 Bell Confidential & Proprietary 753 Modify the email message a
GETTING STARTEDInstalling Mobile Connect14 Bell Confidential & Proprietary March 20075 Read the terms of the license agreement. If you agree with
USING THE SUPPORT ASSISTANTHiding the Wizard at Startup876 Bell Confidential & Proprietary March 2007. . . . . . . . . . . . . . . . . . . . . .
. . . . .USING THE SUPPORT ASSISTANTDisabling LoggingMarch 2007 Bell Confidential & Proprietary 77. . . . . . . . . . . . . . . . . . . . . . .
USING THE SUPPORT ASSISTANTSetting the Email Options878 Bell Confidential & Proprietary March 20073 Select the Email Options tab.The Email Option
. . . . .USING THE SUPPORT ASSISTANTDisplaying the Version InformationMarch 2007 Bell Confidential & Proprietary 79If a default email (MAPI) cli
USING THE SUPPORT ASSISTANTDisplaying the Version Information880 Bell Confidential & Proprietary March 2007
March 2007 Bell Confidential & Proprietary 81. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .TROUBLESHOOTING9Th
TROUBLESHOOTINGConnection Issues982 Bell Confidential & Proprietary March 2007Why is Mobile Connect not displaying an available list of networks
. . . . .TROUBLESHOOTINGConnectivity Issues March 2007 Bell Confidential & Proprietary 83Why does my computer hang during startup?In the unlikel
Note: There is a dependence on the link between the Hotspot and the supporting network. An access point shared by ten users with an uplink speed of 56
March 2007 Bell Confidential & Proprietary 85. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .UNINSTALLING MOBIL
. . . . .GETTING STARTEDInstalling Mobile ConnectMarch 2007 Bell Confidential & Proprietary 57 Click the Next button to accept the default desti
March 2007 Bell Confidential & Proprietary 87. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GLOSSARYThis secti
GLOSSARY88 Bell Confidential & Proprietary March 2007DTMFDual Tone Multi-Frequency (DTMF): the system used by touch-tone telephones to assign a s
. . . . .GLOSSARYMarch 2007 Bell Confidential & Proprietary 89IEEE 802.XA set of specifications for local area networks (LAN) from The Institute
GLOSSARY90 Bell Confidential & Proprietary March 2007MSISDNMobile Station Integrated Services Digital Network: a country code, a national destina
. . . . .GLOSSARYMarch 2007 Bell Confidential & Proprietary 91SIPSession Initiation Protocol: a signaling protocol for Internet conferencing, te
GLOSSARY92 Bell Confidential & Proprietary March 2007VLRVisiting Location Register: a database of temporary user information (such as current loc
93 Bell Confidential & Proprietary March 2007Numerics802.1x authentication 48Aaccess point 24Advanced check box 67Arguments field 67authenticatio
Comentarios a estos manuales