Samsung PM43F-BC Manual de usuario

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The colour and the appearance may differ depending on the product, and the specications
are subject to change without prior notice to improve the performance.
Recommended hours of use per day for the PM32F-BC models is less than 16 hours. If the
product is used for longer than 16 hours a day, the warranty may be void.
This product is a digital touch signage product. Because a touch sensor has been applied, wave
patterns (moire phenomenon) may occur depending on the types of content being played. (For
example, if dot patterns are on the content being played.)
USER
MANUAL
 PM32F-BC / PM55F-BC
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1 2 3 4 5 6 ... 88 89

Indice de contenidos

Pagina 1 -  PM32F-BC / PM55F-BC

The colour and the appearance may differ depending on the product, and the specications are subject to change without prior notice to improve the per

Pagina 2 - Table of contents

10Chapter 2. Device setupDevice setupInstallationWhat’s Included• Components may differ in different locations.• Contact the vendor where you purcha

Pagina 3 - 07. Appendix

11Chapter 2. Device setupPartsThe colour and shape of parts may differ from what is shown. PowerPanel keySpeakerPanel keyPower on Press and hold for t

Pagina 4 - About this manual

12Chapter 2. Device setup• Do not use a new and used battery together. Replace both batteries at the same time.• Remove batteries when the remote co

Pagina 5 - Safety precautions

13Chapter 2. Device setupPM32F-BCDVI/PC/MAGICINFO INHDMI2USB1 (1.0A)RS232COUTRS232CINUSB2 (0.5A)AUDIOINHDMI1AUDIOOUTRJ45DP INDAISY CHAINTOUCH

Pagina 6 - Installation

14Chapter 2. Device setupConnecting the touch overlayThe Touch function can only be used in MagicInfo S, Web Browser and other applications that suppo

Pagina 7 - Operation

15Chapter 2. Device setupAnti-theft lockAn anti-theft lock allows you to use the product securely even in public places.The locking device shape and l

Pagina 8

16Chapter 2. Device setupRemote control• Using other display devices in the same space as the remote control of this product can cause the other disp

Pagina 9 - Cleaning

17Chapter 2. Device setupTOOLS INFOSETUNSETLOCKPCADVIBHDMICDPDEXITRETURNIR controlDisplay information about the current input source.Move to the upper

Pagina 10 - Device setup

18Chapter 2. Device setupGuided installationWARNINGTo prevent injury, this apparatus must be securely attached to the oor/wall in accordance with the

Pagina 11 - Panel key

19Chapter 2. Device setupWall mount installationPreparing before installing wall mount1To install a wall mount from another manufacturer, use the Hold

Pagina 12 - Reverse side

2Table of contentsTable of contents01. SafetySafety precautions 5Electricity and safety 5Installation 6Operation 7Storage 8Cleaning 9Precautions whe

Pagina 13 - PM32F-BC

20Chapter 2. Device setupWARNING• Do not fasten the screws too rmly. This may damage the product or cause the product to fall, leading to personal i

Pagina 14 - TOUCH OUT PC

21Chapter 2. Device setupExternal connectionCheckpoints• Before connecting a source device, read the user manual provided with it.The number and loca

Pagina 15 - Anti-theft lock

22Chapter 2. Device setup-P1- -P1- -P2- -P2-Male typeRx 31 Tx STEREOTx 22 Rx PLUGGnd 5 — 3 GND (3.5ø)LAN CablePin assignment1 2 3 4 5 6 7 8Pin No St

Pagina 16 - Player I

23Chapter 2. Device setupConnection• Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product.Connection 1RS232CIN

Pagina 17 - EXITRETURN

24Chapter 2. Device setupCommandNo. Command type Command Value range1 Power control 0x11 0~12 Volume control 0x12 0~1003 Input source control 0x14 -4

Pagina 18 - Guided installation

25Chapter 2. Device setupAckHeader Command ID Data lengthAck / Nakr-CMD Val1 Checksum0xAA 0xFF 3 ‘A’ 0x11 "Power"“Power”: Power code to be s

Pagina 19 - Wall mount installation

26Chapter 2. Device setupSetting the input source (Set Input Source)Header Command ID Data lengthData Checksum0xAA 0x14 1 “Input Source”“Input Source”

Pagina 20

27Chapter 2. Device setup0x01 16 : 90x04 Zoom0x31 Wide Zoom0x0B 4 : 3AckHeader Command ID Data lengthAck / Nakr-CMD Val1 Checksum0xAA 0xFF 3 ‘A’ 0x18

Pagina 21 - External connection

28Chapter 2. Device setupSetting PIP on/off (Set the PIP ON/OFF)Header Command ID Data lengthData Checksum0xAA 0x3C 1 “PIP”“PIP”: A code used to turn

Pagina 22 - RJ45 MDC

29Chapter 2. Device setupSetting the video wall (Set Video Wall Mode)Header Command ID Data lengthData Checksum0xAA 0x5C 1 “Video Wall Mode”“Video Wal

Pagina 23 - Control Codes

3Table of contentsSupport 7406. TroubleshootingBefore you contact us 75Diagnosis 75Screen Resolution 75Checkpoints 76Frequently asked questions 81

Pagina 24 - Power control

30Chapter 2. Device setupVideo Wall OnFunction• Turn Video Wall on or off on the product from your computer.Get Video Wall On/Off StatusHeader Comman

Pagina 25 - Input source control

31Chapter 2. Device setup1 2 3 4 5 6 7 8 9 10 11 12 13 14 1512 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 N/A N/A N/A N/A N/A N/A N/A13 0xD1 0xD2 0xD3 0x

Pagina 26 - Screen mode control

32Chapter 2. Device setupPC connection• Do not connect the power cable before connecting all other cables.Ensure you connect a source device rst bef

Pagina 27 - PIP On/Off control

33Chapter 2. Device setupYou can use the DVI port on the product as a D-SUB port by using a D-SUB-DVI adapter.DVI / PC / MAGICINFO INConnection using

Pagina 28 - Video Wall Mode Control

34Chapter 2. Device setupConnection using an HDMI cableThe appearance may differ depending on the product.HDMI1, HDMI2Connection using an DP cableThe

Pagina 29 - Safety Lock

35Chapter 2. Device setupAV connection• Do not connect the power cable before connecting all other cables.Ensure you connect a source device rst bef

Pagina 30 - Video Wall User Control

36Chapter 2. Device setupConnection using an HDMI cable (up to 1080p)The appearance may differ depending on the product.• For better picture and audi

Pagina 31

37Chapter 2. Device setupLAN connection• The appearance may differ depending on the product.• Connecting parts may differ in different products.Use

Pagina 32 - PC connection

38Chapter 3. PC software (Multiple Display Control)PC software (Multiple Display Control)Multiple display control “MDC” is an application that allows

Pagina 33 - DVI / PC / MAGICINFO IN

39Chapter 3. PC software (Multiple Display Control)ConnectionUsing the RS-232C cableThe appearance may differ depending on the product.An RS-232C seri

Pagina 34 - HDMI1, HDMI2

4About this manualAbout this manualCopyrightThe contents of this manual are subject to change without notice to improve quality.© 2015 Samsung Electr

Pagina 35 - AV connection

40Chapter 3. PC software (Multiple Display Control)Connection using a cross LAN cableThe appearance may differ depending on the product.Multiple produ

Pagina 36 - AUDIO OUT

41Chapter 4. Home screenHome screenPlayerHOMEPlayer• To use

Pagina 37 - Source selection

42Chapter 4. Home screenWhen content is runningControl buttons on the remoteYou can use buttons on your remote control to play, pause, or skip between

Pagina 38 - Installation/uninstallation

43Chapter 4. Home screen• by the user ‒ 

Pagina 39 - Connection

44Chapter 4. Home screenContentsFile extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec*.avi*.mkv*.asf*.wmv*.mp4*

Pagina 40 - RS232C OUT

45Chapter 4. Home screenVideo• • not

Pagina 41 - Home screen

46Chapter 4. Home screen•  ‒  ‒  ‒ Header and footer (some subitems

Pagina 42 - When content is running

47Chapter 4. Home screenScheduleHOMEScheduleYou can check the content’s playback schedule on the server, imported from an 

Pagina 43 - Sound output restrictions

48Chapter 4. Home screen2 No cloning le found on the external storage device. Export this device's settings to the external storage device?

Pagina 44 - Contents

49Chapter 4. Home screenVideo WallHOMEVideo Wall

Pagina 45 - Power Point

5Chapter 1. SafetySafetySafety precautionsCAUTIONRISK OF ELECTRIC SHOCK! DO NOT OPEN THE PRODUCT.TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C

Pagina 46 - Template les

50Chapter 4. Home screenPicture ModeHOMEPicture ModePicture Mode

Pagina 47 - Clone Product

51Chapter 4. Home screen• 

Pagina 48 - ID Settings

52Chapter 4. Home screenApproving a connected device from the serverServer Network Settings1 

Pagina 49 - Network Status

53Chapter 4. Home screen7 Select the All8 When the device is approved by the server, the schedule

Pagina 50 - On/Off Timer

54Chapter 5. MenuMenuScreen adjustment2nd 3rd DescriptionPicture Mode  Shops & Shopping Centres /  / & Stat

Pagina 51 - Holiday Management

55Chapter 5. Menu2nd 3rd DescriptionGamma Adjust the primary colour intensity.• If Picture Mode is set to , Gamma is disabled.

Pagina 52

56Chapter 5. Menu2nd 3rd Description Selects the black level on the screen to adjust the screen depth. This mode is

Pagina 53 - Setting the current time

57Chapter 5. Menu2nd 3rd DescriptionPicture Off Selecting Picture Off switches off the screen. The volume is not disabled.To switch the scree

Pagina 54 - Screen adjustment

58Chapter 5. MenuOnScreen display adjustment2nd 3rd Description Onscreen Menu Orientation Set the menu screen ori

Pagina 55 - 

59Chapter 5. Menu2nd 3rd DescriptionLanguage Set the menu language.• A change to the language setting will only be applied to the o

Pagina 56

6Chapter 1. SafetyInstallationWARNINGDo not place candles, insect repellants or cigarettes on top of the product. Do not install the product near heat

Pagina 57

60Chapter 5. MenuSound adjustment2nd 3rd DescriptionSound Mode You can select a sound mode to suit your personal preferences.• If Sound Output

Pagina 58 - OnScreen display adjustment

61Chapter 5. MenuNetwork2nd 3rd Description You can check the current network and Internet status.SettingsCongure

Pagina 59 - 

62Chapter 5. Menu2nd 3rd DescriptionManager Change the settings for notication display when device is connec

Pagina 60 - Sound adjustment

Chapter 5. MenuNetwork Settings (Wired)There are three ways to attach your product to your LAN using cable.• You can a

Pagina 61 - 

64Chapter 5. MenuConnect to the network using a LAN cable.Make sure a LAN cable is connected rst.

Pagina 62

65Chapter 5. MenuNetwork Setting (Wireless)Wireless IP sharer(router having DHCP server)LAN port on the wallLAN cableS

Pagina 63 - Network Settings (Wired)

66Chapter 5. MenuOfces may use static IP addresses.If this is the case, ask the network administrator for the IP addre

Pagina 64 - 

67Chapter 5. MenuSystem2nd 3rd Description Menu Transparency Adjust transparency of menu box.High Contrast Set the background and

Pagina 65 - Network Setting (Wireless)

68Chapter 5. Menu2nd 3rd Description When the  is On, the display video source will automatically be

Pagina 66 - WPS(PBC)

69Chapter 5. Menu2nd 3rd Description The power button (on the top left corner of the remote control) can be set to either turn on

Pagina 67 - 

7Chapter 1. SafetyOperationWARNINGThere is a high voltage inside the product. Never disassemble, repair or modify the product yourself.• A re or ele

Pagina 68

70Chapter 5. Menu2nd 3rd DescriptionSecurity Safety Lock• Enter your 4 digit PIN number and press . The default PIN number is “0-0-0-0”. If

Pagina 69

71Chapter 5. Menu2nd 3rd DescriptionCustom Logo You can download, select, and set the display time of a custom logo that appears when the prod

Pagina 70

72Chapter 5. MenuAnynet+ (HDMI-CEC)Anynet+ (HDMI-CEC) Anynet+ is a function that enables you to control all connected Samsung devices that support Any

Pagina 71

Chapter 5. MenuProblem Possible SolutionThe Anynet+ device • You cannot use the play function when initial setup is in progress.The c

Pagina 72 - Anynet+ (HDMI-CEC)

74Chapter 5. MenuSupport2nd 3rd Description The  menu lets you upgrade your product software to the latest vers

Pagina 73

75Chapter 6. TroubleshootingTroubleshootingBefore you contact usBefore calling Samsung Customer Service Centre, test your product as follows. If the p

Pagina 74 - 

76Chapter 6. TroubleshootingCheckpointsInstallation issue (PC mode)The screen keeps switching on and off. Check the cable connection between the produ

Pagina 75 - Troubleshooting

77Chapter 6. TroubleshootingThe screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within

Pagina 76 - Checkpoints

78Chapter 6. TroubleshootingThe display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution

Pagina 77

79Chapter 6. TroubleshootingThere is audible sound when the volume is muted. When Sound Output is set to External, the volume button and mute function

Pagina 78 - Sound issue

8Chapter 1. SafetyDisconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, et

Pagina 79 - Source device issue

80Chapter 6. TroubleshootingOther issueThe product smells like plastic. The plastic smell is normal and disappears over time.The monitor appears tilte

Pagina 80 - Other issue

81Chapter 6. TroubleshootingWhen booting the PC with the input source set to DisplayPort, the BIOS and booting screens do not appear.Boot the PC when

Pagina 81 - Frequently asked questions

82Chapter 7. AppendixAppendixSpecicationsGeneralModel Name  PM32F-BC  PM55F-BCPanel Size 32 CLASS (80.1 cm / 31.5 inches) 55 CLASS (138.7 cm / 54.6 i

Pagina 82 - Appendix

83Chapter 7. Appendix• Plug-and-PlayThis monitor can be installed and used with any Plug-and-Play compatible systems. Two-way data exchange between t

Pagina 83

84Chapter 7. AppendixStandard signal mode tableThis product can be set to only one resolution for each screen size to obtain the optimum picture quali

Pagina 84 - Standard signal mode table

85Chapter 7. AppendixResolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync PolarityH VVESA, 640 x 480 31.469 59.940 25.

Pagina 85

86Chapter 7. AppendixResponsibility for the pay service (Cost to Customers)When the service is requested, in spite of in warranty, we may charge you f

Pagina 86 - Not a product defect

87Chapter 7. AppendixOptimum picture quality and afterimage burn-in preventionOptimum picture quality• Due to the nature of the manufacturing of this

Pagina 87 - Optimum picture quality

88Chapter 7. AppendixPreventing afterimage burn-inThe best way to protect the product from afterimage burn-in is switching the power off or setting th

Pagina 88 - Preventing afterimage burn-in

89Chapter 7. AppendixLicenseManufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks

Pagina 89 - Open Source Licence Notice

9Chapter 1. SafetyCleaningExercise care when cleaning as the panel and exterior are easily scratched.Take the following steps when cleaning.1 Power o

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