
Troubleshooting
Problem Check Explanation/Solution
DMS is not
connected
Is the DMS turned on?
DMS always has to be turned
on. Check the DMS is turned on,
and connect the DMS again.
Is the LAN connected to the
DMS correctly?
Check the LAN is connected
to the DMS correctly.
It is impossible to connect the
DMS to S-NET 3 without LAN.
Consult a person in charge
of network for further
information.
Is the DMS applied to S-NET 3?
Add the DMS using
[System Setup] [DMS Setup].
Isn’t the No.11000 port of
firewall blocked?
Consult a person in charge
of network.
Doesn’t the DMS have any
defect?
Check the status of the DMS.
The information of
indoor units/ERVs is
not displayed
Has the tracking been
successfully executed?
Tracking should be executed
to get the information of all
devices belonging to DMS.
Execute tracking using
[System Setup]
[Refresh the Info].
MST-P3P_IB_E_29870-2.indd 100 2009-05-08 ソタネト 1:43:45
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