MaaS360.com MaaS360 for Mobile Devices Getting the Most Guide

10 MaaS360.com 15. Now you have to upload the certificate to MaaS360. Click Browse. 16. Find the file MDM_Fiberlink_Communications.pem in your Do

11 MaaS360.com 18. The APNs certificate has been created. Click Close. 19. MaaS360 will automatically take you to the next step, adding a device.

12 MaaS360.com When the end user gets the enrollment request, they will be directed to download the MaaS360 app. With just a few taps, they will ins

13 MaaS360.com Home Page The menu bar gives you access to different parts of MaaS360. Mouse over one of the tabs to display a menu, and then clic

14 MaaS360.com Security Policies Policies allow you to enforce your company’s security requirements on mobile devices. Mouse over the Security tab a

15 MaaS360.com Advanced Search The Advanced Search allows you to perform basic and advanced searches for devices. Select Devices > Advanced Searc

16 MaaS360.com Inventory Select Devices > Inventory to see the Device Inventory screen, or click the Devices link on the Home page. The De

17 MaaS360.com At the top right-hand corner of the screen are additional buttons: • Click to refresh the information. • Click Save Column Pre

18 MaaS360.com • Summary: Basic information about the device, including network and compliance information. • Hardware Inventory: Detailed hardwa

19 MaaS360.com • Refresh Device Information: Retrieves the most recent data from the mobile device • Last Known Location: Locates the mobile devi

2 MaaS360.com Copyright © 2013 Fiberlink Communications Corporation. All rights reserved. Information in this document is subj

20 MaaS360.com • Change ActiveSync Policy (EAS): Changes the policy in force on the device. These settings will be specific to Exchange ActiveSync

21 MaaS360.com Applications The app management features of MaaS360 are accessed from the Apps tab. The App Catalog MaaS360 allows you to deploy apps

22 MaaS360.com You can see: • The type of app • The category • How many devices it was distributed to • How many have installed it • Any secu

23 MaaS360.com o Send Email: Recipients will receive an email telling them that the app has been added to their app catalog • Google Play App: o

24 MaaS360.com Adding an App to the App Catalog 1. Click the Add button to add an app. It expands so you can indicate the type of app. 2. Spec

25 MaaS360.com 4. Specify the app removal, security and distribution options. Different options are displayed depending on the type of app: • iT

26 MaaS360.com • Send Email: MaaS360 will send them an email telling them about the new app  Group: Select the group of devices to receive the ap

27 MaaS360.com o Remove App on  MDM Control Removal: The app will be removed if MaaS360’s control of the device is terminated  Selective Wipe:

28 MaaS360.com  Specific Device: Enter the device name and specify: • Instant Install: MaaS360 will prompt the recipient to download the app. Ins

29 MaaS360.com • Send Email: MaaS360 will send them an email telling them about the new app  Group: Select the group of devices to receive the ap

3 MaaS360.com Table of Contents Overview ...

30 MaaS360.com • Send Email: MaaS360 will send them an email telling them about the new app 5. When you have finished selecting the options you wa

31 MaaS360.com Documents The Document Management features of MaaS360 are accessed from the Docs tab. Content Library MaaS360 allows you to distribut

32 MaaS360.com You can see information about the distribution, including the size of the file and any security that has been applied to it. You ca

33 MaaS360.com Delete To delete a document, click the Delete link under its name. Adding Documents to the Content Library If you wish to add a new

34 MaaS360.com Available for Specify the group that can receive the document. Select Files Browse to the file you want to add and select it. You

35 MaaS360.com When prompted, enter your password and click Continue. Document Settings Select Docs > Settings to specify document policies and

36 MaaS360.com Reports MaaS360 Mobile Intelligence™ reports allows you to use enhanced reporting functions, such as the tabular presentation of repo

37 MaaS360.com • Corporate owned • Unspecified • iOS • Android • BlackBerry • Windows Phone • Time period You can save your filter so you c

38 MaaS360.com You can specify the graphs and reports included in the subscription, the format (PDF or PPT), the email recipients, the delivery freq

4 MaaS360.com Overview Businesses and employees are using mobile devices in ways not envisioned before. Personal device ownership and usage is growi

5 MaaS360.com Note: We strongly recommend that this AppleID belong to your company and not an individual. The AppleID you use to set up your devic

6 MaaS360.com 6. Enter the AppleID you used in Step 2 and the password, and then click Sign in. To skip the steps necessary to generate a PEM fi

7 MaaS360.com 8. Check the box next to I have read and agree to these terms and conditions and click Accept. 9. Now you need to find the file s

8 MaaS360.com 11. When the correct file is show in the field, click Upload. 12. Click Download to download the PEM file. You will also receive t

9 MaaS360.com 13. Click OK to save the PEM to your Downloads folder. 14. You will receive a confirmation message. Click Next.