
• Refresh Device Information: Retrieves the most recent data from the mobile device
• Last Known Location: Locates the mobile device
• Send Message: Sends a message to it
• Buzz Device: Sends an alert tone to help locate it in the immediate area
• Lock Device: Sends a command that will lock it
• Reset Device Passcode: Clears the current passcode
• Selective Wipe: Deletes the Wi-Fi profile, Exchange ActiveSync profiles, and Web shortcuts configured
on the device via MaaS360 policy. It can also remove apps and documents, if the appropriate options
were selected when they were loaded into the App Catalog and Content Library, respectively
• Wipe Device: Erases all data on the device and resets it to the original factory settings. For Android
2.2, the Wipe Device action will reset only the phone memory. However, in Android 2.3, it will reset
both the phone memory and the SD card
• Change iOS/Android Policy: Allows you to change the policy being enforced on the device
• Change Plan: Allows you to change the Mobile Expense Management plan
• Distribute App: Distribute an app to the device
• Remove Control: Allows you to unregister the device from MaaS360, and MaaS360 cannot manage it
anymore. The first part of the process is a selective wipe of the device
• Hide Device Record: Marks a device as inactive in MaaS360 reporting, but it does not remove control
on the device. This should only be performed if the device is permanently offline, destroyed, etc.
• Change Rule Set: Allows you to apply or update the rule set assigned to a device
• Refresh Device Information (EAS): Refreshes the information shown for the device from Exchange
ActiveSync
• Block Device (EAS): Prevents the device from accessing your Exchange ActiveSync server
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