Samsung iDCS Release 2/OfficeServ Guía de usuario Pagina 31
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Valorado. / 5. Basado en revisión del cliente
ABOUT THIS BOOK
Samsung’s new OfficeServ technology keyset model ITP-5012L is part of the iDCS
100 Release 2 and iDCS 500 Release 2.
The ITP-5012L IP keyset represents a new concept of Internet phone,in that it uses
an IP address to Send/Receive voice and data. For voice communications, the ITP-
5012L uses the data network line already in place in most offices and increasing
number of homes.
The ITP-5012L IP keysets also incorporate a large LCD screen, which provides
important information for the user, to make using the keyset easier and more con-
venient.
Please take the time to study this guide and to become familiar with the operation
of your keyset. Keep this guide handy, as you may need to look up instructions for
infrequently used features.
This book is written based on factory default settings, for the feature access codes.
Sometimes, due to programming requirements, these codes may be changed. If
you find that a feature code does not work as described in this book, please con-
tact your installation and service company to determine the correct code.
1
Managing Key Assignments ....................................................................................................59
LCR with Clear ................................................................................................................................60
Backspace with L
CR......................................................................................................................60
Tex
t Messaging ......................................................................................................................60–61
CALLER ID ............................................................................................................62
Selecting y
our Caller ID Display ..............................................................................................
62
Viewing the Ne
xt Caller ID Call................................................................................................62
Saving the C
aller ID Number....................................................................................................62
Redialing a Sa
ved Caller ID Number......................................................................................63
Storing a Caller ID Number ......................................................................................................63
Inquire Caller ID Park/Hold Info ..............................................................................................63
Reviewing Past Caller ID Calls ..................................................................................................64
APPLICA
TION PROGRAM MENUS
........................................
65
PhoneBook......................................................................................................................................65
E-Diary ..............................................................................................................................................65
Message............................................................................................................................................66
Volume..............................................................................................................................................67
Call Forward....................................................................................................................................68
Configuration ................................................................................................................................68
My Phone ........................................................................................................................................70
Status Screen of the LCD Panel................................................................................................71
SVM/ SVMi E-Series..................................................................................72
Accessing your Mailbox..............................................................................................................73
SVM/SVMi E-Series Subscriber Services Menu Diagram .........................................74–75
Getting Started .............................................................................................................................76
Listen to your Messages.............................................................................................................76
Subscriber Services Menu .........................................................................................................76
Listening to Old or New Messages ........................................................................................77
Group New or Old Messages....................................................................................................78
R
ecord and Send a Message ....................................................................................................78
Acc
ess Manager ............................................................................................................................79
Personal G
reetings ......................................................................................................................81
Mailbox Administration..............................................................................................................83
Message Broadcast ....................................................................................................................85
Personal Services ........................................................................................................................86
Personal Administration Settings ..........................................................................................87
Keyset User Features ..................................................................................................................88
Shortcuts ........................................................................................................................................90
Interactive Displays......................................................................................................................90
PERSONAL SPEED DIAL NUMBERS ............................91–92
ITP-5012L
Table of Contents
Home Page
- USER INSTRUCTIONS SECTION 1
- 1.1 OVERVIEW 2
- ITP-5021D KEYSETS 4
- 1.2 LOCKING YOUR KEYSET 5
- 1.3 CHANGING YOUR PASSCODE 6
- 1.4 CALL FORWARDING 7
- 1.5 SETTING YOUR ANSWER MODE 9
- DCS KEYSETS 10
- Table of Contents 11
- Home Page 11
- LOCATIONS 12
- 1.9 ADDING EXTENDERS TO KEYS 14
- 1.10 CHECKING STATION STATUS 15
- P.M. as 01:00) 16
- P.M. as 13:00) 16
- 1.13 SELECTING A RING TONE 20
- 1.14 ALARM REMINDER 21
- 1.15 STATION VOLUME 22
- 1.18 CALLER ID DISPLAY 26
- ITP-5012L User Guide 28
- TION PROGRAM MENUS 31
- ITP-5012L KEYSET 35
- MENU STRUCTURE 36
- INITIALIZING THE ITP-5012L 36
- IP SETUP MENU 36
- NAVIGATING THE MENUS 37
- Completion of Settings 38
- Load and Upgrade Set/Modify 38
- UNIVERSAL ANSWER 40
- RECALL DIAL TONE 40
- SENDING A FLASH 40
- CANCELING CALLBACK 40
- CONFERENCE SPLITTING 44
- CONFERENCE GROUPS 44
- CALL FORWARD OPTIONS 45
- DIRECTORY DIALING 47
- PROGRAMMING PERSONAL SPEED 47
- DIAL NUMBERS 47
- ANSWERING THE DOOR PHONE 52
- CALLING THE DOOR PHONE/ 53
- ROOM MONITOR 53
- EXECUTIVE/SECRETARY HOT LINE 53
- SET ANSWER MODE (INTERCOM) 56
- SET ANSWER MODE (CO) 56
- AUTOMATIC HOLD 56
- SELECT RING TONE 56
- CHANGE YOUR PASSCODE 56
- KEY CONFIRMATION TONE 57
- REJOINING A PAGE 57
- RING PREFERENCE 57
- HEADSET OPERATION 57
- HOT KEYPAD 57
- APPLICATION PROGRAM MENUS 63
- CALL FORWARD 65
- CONFIGURATION 65
- MY PHONE 66
- ITP-5021D User Guide 78
- ITP-5021D 80
- CONTINUOUS 84
- INITIALIZING THE ITP-5021D 85
- MANUAL SIGNALLING 101
- OFF-HOOK VOICE ANNOUNCE 101
- GROUP LISTENING 101
- ACCOUNT CODES 101
- LOCKING YOUR KEYSET 101
- CUSTOMIZING YOUR KEYSET 102
- DISPLAY SPEED DIAL NAME 104
- CALLER ID REVIEW ALL 104
- SECURE OHVA 104
- ENBLOCK DIALING 104
- AUTO ANSWER CO CALLS 104
- DISPLAY FEATURES 105
- MANAGING KEY ASSIGNMENTS 107
- LCR WITH CLEAR 107
- BACKSPACE WITH LCR 107
- PERSONAL SPEED DIAL NAMES 107
- STATION NAMES 107
- TEXT MESSAGING 108
- CALLER ID 109
- SPECIAL APPLICATION MENU 111
- SVM/SVMi E-Series 113
- Enter Directory 114
- 1 or 3 115
- ACCESS MANAGER 116
- GROUP NEW OR OLD MESSAGES 116
- RECORD AND SEND A MESSAGE 116
- PERSONAL GREETINGS 117
- MAILBOX ADMINISTRATION 118
- MESSAGE BROADCAST 119
- PERSONAL SERVICES 120
- KEYSET USER FEATURES 121
- SHORTCUTS 122
- INTERACTIVE DISPLAYS 122
- PERSONAL SPEED DIAL NUMBERS 123
- TABLE OF CONTENTS 124
- USER GUIDE 124
- ABOUT THIS BOOK 126
- THINGS YOU SHOULD KNOW 127
- FEATURE ACCESS CODES 128
- SYSTEM TONES 128
- ASSEMBLING YOUR KEYSET 131
- OUTSIDE CALLS 133
- INTERCOM CALLS 134
- CALL PROCESSING 135
- FORWARDING CALLS 137
- FORWARD ALL CALLS 137
- FORWARD BUSY 137
- FORWARD NO ANSWER 137
- CONFERENCE CALLS 137
- DIALING FEATURES 139
- PAGING AND MESSAGING 141
- SETTING A MESSAGE INDICATION 142
- CANCELING MESSAGES 142
- RETURNING MESSAGES 142
- MEET ME PAGE 142
- CALL PARK AND PAGE 142
- CONVENIENCE FEATURES 143
- VIEWING MESSAGE INDICATIONS 150
- ALARM REMINDER MESSAGES 150
- GETTING STARTED 157
- LISTEN TO YOUR MESSAGES 157
- SUBSCRIBER SERVICES MENU 157
- ACCESSING YOUR MAILBOX 157
- DCS KEYSET 166
- DCS Keyset 168
- LCD 24B KEYSET LAYOUT 171
- STD 24B KEYSET LAYOUT 172
- LCD 12B KEYSET LAYOUT 172
- 7B KEYSET LAYOUT 173
- BASIC 12B KEYSET LAYOUT 173
- CALLING YOUR SYSTEM OPERATOR 176
- AUTO ANSWER MODE 176
- BUSY STATION CALLBACK 176
- BUSY STATION CAMP-ON 176
- TRANSFER TO VOICE MAIL 178
- CALL WAITING 178
- TRANSFERRING CALLS 178
- TRANSFER WITH CAMP-ON 178
- LAST NUMBER REDIAL 182
- MANUAL RETRY WITH LNR 182
- SAVE NUMBER WITH REDIAL 182
- CHAIN DIALING 182
- ONE TOUCH SPEED DIALING 182
- IN GROUP/OUT OF GROUP 188
- OHVA BLOCK 188
- OHVA REJECT 188
- WHAT IS ANI? 195
- WHAT IS CLI? 195
- SELECTING YOUR CALLER ID 195
- WHAT IS CALLER ID? 195
- ADD-ON MODULE 197
- CANCELING A MESSAGE 218
- PROGRAMMED MESSAGES 218
- RETRIEVING A PARKED CALL 218
- CHANGING YOUR STATION 220
- PASSCODE 220
- N O T E S 221
- ADMINISTRATION 222
- SPECIAL FEATURES GUIDE 222
- SPECIAL FEATURES 225
- WALKING CLASS OF SERVICE 226
- IN/OUT OF GROUP 226
- NOT VERIFIED 227
- OUTGOING 227
- VERIFIED 227
- CALLER ID SPECIAL FEATURES 229
- SYSTEM ADMINISTRATOR 229
- PROGRAMMING 229
- CHANGING FEATURE PASSCODE 231
- SET DATE AND TIME DISPLAY 231
- RESET STATION PASSCODES 231
- TO DEFAULT 231
- PROGRAM STATION NAMES 232
- PROGRAM TRUNK NAMES 233
- PROGRAM STATION GROUP NAMES 234
- Transfer Speaker 235
- PROGRAM PERSONAL SPEED DIAL 236
- NUMBERS FOR OTHER STATIONS 236
- FOR OTHER STATIONS 237
- CREATE PROGRAMMED STATION 237
- MESSAGES 237
- SET ALARM/APPOINTMENT 238
- REMINDER WITH MESSAGE 238
- PROGRAMMING ACCOUNT CODES 240
- STATION TIMERS 240
- ADDINGNAMESTOTHE 241
- TRANSLATION TABLE 241
- CUSTOMER SET RELOCATION 242
- OVERVIEW 245
- AUTO ATTENDANT 246
- UNIFORM CALL DISTRIBUTION 247
- SUPERVISOR KEY 248
- Clearing Stored Data 249
- Printing Data/Running Reports 249
- CALL STATISTICS 250
- AGENT STATISTICS 251
- CALL STATUS (CS) 251
- MANUAL WRAP-UP 251
- AGENT PIN NUMBERS 251
- SAMPLE UCD REPORT 252
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