
Who can benefi t from the SCM?
What are the Advantages of the SCM?
The Samsung Communication Manager (SCM) is a pure-IP based all-in-one communications solution that provides an
Enterprise-grade call control and other built-in applications such as uni ed communications, voice conferencing and mobility.
The SCM offers all of this Enterprise functionality from a single, virtualized server.
The SCM is the platform that helps enterprises build smart business communications – from powerful and reliable IP PBX,
gateways and switches to enterprise-ready mobile devices. The solution creates the perfect ecosystem for seamless, secure,
and optimized communications among devices with an easy-to-manage interface.
The SCM is perfect for companies that require an IP PBX solution in the 500 ~ 3,000 user range.
It is ideally suited for:
a) Companies looking to get the bene ts of Uni ed Communications (UC) and other productivity tools.
b) Multisite branches with Centralized Call processing, such as nancial services or retail chains.
c) Multisite Branches with Mission-Critical Telephony Environment.
d) Companies with a strong need for mobility.
e) The SCM can be tailored to a variety of industries such as Education, Health Care, Manufacturing, Energy,
Retail, etc.
The SCM helps organizations address business challenges
in a number of ways:
a) Cost Savings Opportunities
• Simpli ed installation and setup. SCM’ single, intui-
tive interface can signi cantly reduce overhead cost
due to its ease of use and centralized management
structure.
• VoIP provides toll bypass functionality for branch
of ces.
• SCM supports rich built-in applications including
conference, ACD Lite and uni ed messaging
• SCM provides excellent integration of mobile phones
into your voice network.
• The SCM’ straightforward architecture allows you to
grow seamlessly and cost-effectively accommodating
thousands of users on a single server.
• Ef cient hardware design that saves on energy cost,
wiring and space.
b) Improved Ef ciency and Business Performance
• Simpli ed Move/Add/Change (MAC) process allows
the IT team to rapidly respond to sudden changes.
• The SCM embedded applications allow employees to
be available on any device (desk phone, softphone,
mobile phone, etc.) from only one number.
• Real-time administration and remote support improve
support for remote of ces and mobile employees.
• A redundant server and gateways are offered to
secure business continuity at all times.
• The embedded Uni ed Messaging System (UMS)
truly integrates voice mail, auto attendant, e-mail
messages, e-mail gateway, and access manager,
making employees more responsive, exible and
ef cient.
c) Enhanced Employee Productivity
• The SCM’ robust Uni ed Messaging allows employ-
ees to access their messages coming from email, call
or fax on their device of choice.
• One point of contact, regardless of their location,
improves productivity and customer experience.
• Increase responsiveness to customers and business
continuity with Active-Active Geo-Redundancy and
Survivability.
• Samsung UC client provides mobile and exible
workforce to collaborate and communicate easily,
productively and creatively through one single
application.
What is the SCM?
1.800.876.4782 samsung.com/bcs
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